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Terms & Conditions

S3-Flashlight set

Introduction

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Welcome to ToroTorre! These Terms and Conditions govern your access to and use of our website, products, and services. By using our website, you agree to comply with these Terms. If you do not agree, please discontinue using the website.

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This agreement is governed by the laws of South Africa, and all transactions on this website are subject to these terms.

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1. Definitions

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1.1. "ToroTorre", "we", or "us" refers to ToroTorre, the provider of the website and services.
1.2. "You" or "user" refers to any person accessing or using our website.
1.3. "Products" refers to the portable lighting solutions featured on our website.

 

2. Use of the Website

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2.1. The website is intended for personal and non-commercial use.
2.2. You may not use the website for any unlawful purpose or to infringe on the rights of others.
2.3. You agree not to:

  • Engage in unauthorised access or misuse of the website.

  • Post or transmit harmful, offensive, or misleading content.

 

3. Products

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3.1. All products listed on our website are subject to availability.
3.2. ToroTorre reserves the right to correct any errors in product descriptions.

 

4. Orders

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4.1. Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
4.2. Your order will only be processed upon successful confirmation of your details.

 

5. Delivery

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5.1. We deliver to most areas within South Africa. Delivery times will be communicated during the order process.
5.2. While we strive to meet estimated delivery dates, delays may occur due to unforeseen circumstances. ToroTorre will not be liable for such delays.
5.3. Risk in the product passes to you upon delivery.

 

6. Returns and Refunds

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6.1. Returns are accepted within 30 days of delivery, provided the product is:

  • In its original condition.

  • Unused and in the original packaging.

6.2. Refunds will be processed within 7-10 business days of receiving the returned product.

6.3. Return shipping costs are the responsibility of the customer, except for defective or incorrect items.
6.4. For more details, refer to our Return and Refund Policy.

 

7. Warranty

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7.1. All products come with a 12-month warranty against manufacturing defects.
7.2. This warranty does not cover damage caused by:

  • Misuse, negligence, or improper installation.

  • Normal wear and tear.

 

8. Intellectual Property

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8.1. All content on this website, including text, images, logos, and product descriptions, is the intellectual property of ToroTorre.
8.2. You may not reproduce, distribute, or use any content without prior written consent from ToroTorre.

 

9. Limitation of Liability

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9.1. ToroTorre will not be liable for:

  • Indirect, consequential, or incidental damages arising from the use of our website or products.

  • Loss or damage caused by events beyond our reasonable control.

 

10. Privacy

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10.1. Your personal information is collected and processed in accordance with our Privacy Policy.
10.2. By using the website, you consent to the collection and use of your information as outlined in the Privacy Policy.

 

11. Governing Law and Jurisdiction

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11.1. These Terms and Conditions are governed by the laws of South Africa.
11.2. Any disputes will be resolved in the courts of South Africa.

 

12. Changes to Terms

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12.1. ToroTorre reserves the right to update these Terms and Conditions at any time.
12.2. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.

 

13. Contact Us

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If you have any questions or concerns about these Terms and Conditions, please contact us:

 

ToroTorre


Email: info@torotorre.com
Phone: +27 11 618 2720
Address: 21 Raebor Road, Benrose, Johannesburg, 2094, South Africa

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